A simple start
Use your secure email link to access verified equipment and create your request.
For patients & caregivers
Equipment support that keeps you informed.
Understand what is needed, request available equipment, and follow your order from review through fulfillment in one secure place.
Access my ordersWhat stays true on every path:AI prepares information for review; authorized LUCA staff decide. Availability, pricing, coverage, and fulfillment are confirmed before an order moves forward.
Clear review
We confirm the delivery address, available supplier evidence, price or coverage information, and any missing requirements.
Help after delivery
Your portal includes human support, delivery help, cancellation review, returns, and resupply requests.
Ready when you are