1. Sign in securely
Customers use an email-based secure link. Staff use a separate role-controlled workspace.
How it works
Nexus DME combines a straightforward online experience with human review at the points that matter.
Start an orderWhat stays true on every path:AI prepares information for review; authorized LUCA staff decide. Availability, pricing, coverage, and fulfillment are confirmed before an order moves forward.
Customers use an email-based secure link. Staff use a separate role-controlled workspace.
Only active catalog items supported by current supplier evidence are available for requests.
Confirm quantity, fulfillment preference, delivery address, and whether you will continue to secure Stripe checkout or insurance review before submission.
Follow status in the portal and ask a human for help whenever something changes.
Ready when you are